Our customers;

This clarification text is provided by Tur Transit Logistics Services Inc., acting as the data controller. Within the framework of the Communiqué on the Procedures and Principles to be Complied with in the Fulfillment of the Clarification Obligation with Article 10 of the Personal Data Protection Law No. It has been prepared to inform our personal customers and/or the officials and employees of our legal person customers.

Which Personal Data Do We Process?

Data Categories

Examples of Data Types Processed in This Category

Identity Data

Your name, surname, signature, T.C number,

Communication Data

Your phone number, full address, e-mail address,

Legal Transaction Data


Information in correspondence with judicial authorities, information in the case file Customer


Transaction Data

Your invoice, promissory note, check information, order information, request information,

Physical Space Security Data

Your security camera recordings,

Finance Data

Your bank account information, assets information, credit/risk information,

Marketing Data

Your shopping history information, survey and cookie records,

For What Purposes Do We Process Your Personal Data?

Your Personal Data mentioned above;

To provide you with our products and services,

To be able to carry out the processes of selling goods / services with you / the company of which you are an authorized person or employee, To carry out communication activities with you, To provide you with after-sales support services for goods/services,

Our ability to carry out customer relations and satisfaction management processes and activities for customer satisfaction,

To be able to follow up your requests and/or complaints,

Our ability to carry out risk management processes,

To be able to carry out our logistics activities,

Our ability to carry out contract processes,

To be able to carry out the necessary work by our relevant business units for the realization of the commercial activities carried out and to carry out the related business processes,

To be able to plan and implement commercial and/or business strategies, and to carry out finance and accounting works,

Ensuring the safety of our company and physical space security and providing administrative and technical measures regarding these,

To be able to carry out marketing analysis studies of our products/services,

To carry out advertisement, campaign and promotion processes related to our products/services, to send commercial electronic messages,

To be able to confirm your identity information and documents when necessary; We can take necessary actions to prevent abuse, loss and fraud,

Our ability to preserve your information that must be kept in accordance with the relevant legislation; to carry out the copying and backing up of information in order to prevent loss of information; to control the consistency of your information; To take the necessary technical and administrative measures for the security of your information,

Our ability to fulfill our legal obligations to regulatory and supervisory institutions as required or required by legal regulations, to carry out legal proceedings and legal processes,

shall be obtained, processed, recorded, stored, preserved and classified for the purposes

3. To Whom Do We Transfer Your Personal Data and For What Purposes?

In order to provide information to the prosecution offices, courts and relevant public officials, upon request and in accordance with the legislation, on matters related to public security and legal disputes that may arise; and, if necessary, to authorized public institutions and organizations within the scope of the above-mentioned purposes, to the law firms we have contracted to follow up the legal processes, to the financial advisors for the creation of our company's financial statements, to the banks for the performance of the goods/service contracts, to the management of our company and to confirm our compliance with the group company rules and policies To our group companies, to cargo companies so that we can send documents and products, to companies that we receive information support to fulfill technical measures in information issues, to companies that we receive human resources services to carry out human resources processes, to companies with which we have a contract to maintain business processes, to audit companies to audit our business activities and It can be transferred to companies from which we receive accounting support in order to carry out accounting works.


4. What are the Collection Methods of Your Personal Data and the Legal Reasons Regarding Them?


Your personal data mentioned above are provided to the parties of the contract, provided that (i) it is clearly stipulated in the laws, (ii) it is mandatory for the data controller to fulfill its legal obligation (iii) it is directly related to the establishment or performance of a contract. It is necessary to process the personal data of the person concerned (iv) it is necessary for the legitimate interest of the data controller, provided that it does not harm the fundamental rights and freedoms of the data subject, for legal reasons (v) Your identity and communication data, advertisements, campaigns, promotions and commercial electronic messages can be sent to you based on your express consent. purposes will be processed.


Within the scope of the purposes specified in this Clarification Text and in accordance with the General Principles listed in Article 4 of the Law;


a) To comply with the law and the rules of honesty,

b) Provided that it is accurate and up-to-date when necessary,

c) For specific, clear and legitimate purposes,

d) In connection with the purpose for which they are processed, limited and measured,

e) To be processed, recorded and stored by automatic means (e-mail, paper media, forms, telephone, etc.) will be preserved, classified and transferred to the above-mentioned places when necessary.

5. What Are Your Rights Regarding the Processing of Personal Data and How Can You Access These Rights?

Article 20 of the Constitution states that everyone has the right to be informed about their personal data. In Article 11 of the KVKK, the rights of the personal data owner within the scope of the law are listed.

You may submit your requests regarding your rights within the scope of KVKK to Tur Transit Logistics Services Inc. by using the e-mail address previously reported to the data controller by the data controller and registered in the data controller's system.

Data Officer: Tur Transit Logistics Services Inc.

Address: Kurna Mah. Kurna Omerli Bağlantı Yolu Cad.

No:44 34916, Pendik-Istanbul


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